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Baggage

Please read the baggage policy carefully, as it contains important information about carry-on baggage, checked baggage, and special items.

Before travelling, you are advised to find out how many pieces of baggage you are allowed to bring, what items are accepted on board, and what to do in case of a problem. Your baggage allowance depends on your class of service, as indicated in the itinerary you received by email.
 

Carry-on baggage

Carry-on baggage

Refer to this list to know which items are accepted as carry-on baggage. Before travelling, review the guidelines to find out the maximum weight and dimensions per item.

Checked baggage

Checked baggage

Please refer to our checked baggage policy, to determine the allowance to which you are entitled and the applicable additional charges if necessary.

Non-standard items

Non-standard items

Please review the info regarding non-standard items.

Prohibited baggage

Prohibited items

Consult the list of restricted items forbidden onboard.

Checkroom service

Checkroom service

Move around more freely before departure thanks to our checkroom service, available at certain stations.


It is important to identify each of your baggage by entering your name, address and telephone number, as well as your e-mail address.

Please note that the baggage allowance for your trip is indicated at the time of booking confirmation and in the e-confirmation document you receive by e-mail. It is also indicated on your e-boarding pass if you travel in the Québec City – Windsor corridor.

Information on baggage entitlement for your trip is provided at the “Review” stage during the booking process. It is also provided at time of booking confirmation.