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Checkroom Service
Checkroom service
A baggage storage service is available in some stations of the network, allowing personal belongings to be left in a secured area with lockers and controlled access. Please note that this service is only offered to passengers holding a boarding pass confirmed for departure on the same day.
Wondering if this service is available in your station?
Find your station profile and see if there is a checkroom service available.
Checkroom service rules
- Each baggage must be identified with the customer's name, address, telephone number and e-mail address. If needed, we can provide baggage tags at no cost.
- The checkroom service may only be used by customers holding a ticket confirmed for a departure on the same day with VIA Rail or Amtrak. Non-travelers cannot use this service.
- No baggage can be left in the checkroom once the trip is completed or during the night, except for bikes.
- Perishable goods and pets are not accepted in checkroom.
- This service cannot be offered to customers using our Air Connect service from Montreal Central Station, as we do not have information on these passengers, other than their name.
Checkroom fees for carry-on baggage
Economy
$6 per baggage (prior to departure or during a connection).
Business
Free.
Touring / Sleeper / Prestige
Free*.
* If storage is offered.
Checkroom fees for checked baggage
Economy
Free.
Business
Free.
Touring / Sleeper / Prestige
Free*.
* If storage is offered.
- Checked items must not exceed 23 kg (50 lb) and 120 cm (48 in)
- No baggage can be left in the checkroom once the trip is completed or during the night.
VIA Rail's liability
Liability for baggage in checkroom
VIA Rail may indemnify a passenger for loss, damage or theft of items left in the checkroom at the station up to a maximum of $100 per item.
Please note that compensation fees are subject to change without notice.
