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Gift Cards - Give the Gift of Travel h1>
IMPORTANT NOTICE - GIFT CARD CHANGES
Please note that physical gift cards sold at stations will no longer be available as of November 17, 2023. They will be replaced by virtual gift cards that you can purchase online at viarail.ca as of November 18, 2023. The virtual gift card will allow you to make ticket purchases online, by phone or at the station. Please note that it will no longer be possible to make purchases on board a train with a gift card as of November 17, 2023.
If you have a physical gift card with a remaining balance, its use will be temporarily suspended on November 17, 2023. As of November 18, 2023 once the new reservation system is available , you will be able to make purchases online, by phone or at a station with your gift card number until the balance is at $0.
Give the gift of travel
Make gift-giving easy! Give all the people you’re connected to a reason to smile with a VIA Rail gift card.
No matter the occasion, offer a gift card for the adventurer to experience their first train trip or help that frequent traveler visit some of our many destinations.
There’s a gift card for every budget!
Verify your gift card balance
Make sure to have your gift card on hand as you will be asked to provide the serial number appearing on it.
1-888-VIA-RAIL (1 888 842-7245) or TTY 1-800-268-9503 (for persons who are deaf or hard-of-hearing).
Accepted purchases with a virtual gift card
Any virtual gift card can be used as full or partial payment when booking online. However, virtual gift cards:
- cannot be used on a previous booking,
- cannot be exchanged for cash,
- cannot be used as payment for products on board our trains.
How to buy a gift card
You can purchase your virtual gift card online, but also at the ticket counter in our train stations.
If you purchase a virtual gift card for another person, you will need to provide us with the first name, last name and email address of the virtual gift card holder.
How to use your virtual gift card
1. Find the gift card number in the purchase confirmation email.
2. Enter the card number on the “Review and Pay” screen when booking.
3. If you have a VIA Rail account, you can add the gift card to your payment options for a faster checkout.
We no longer offer physical gift cards; only virtual gift cards are available for purchase.
Virtual gift cards are transferable, but cannot be resold. They are not refundable or redeemable for cash.
Lost or stolen cards will not be replaced.
The balance on the gift card cannot be refunded.
Gift cards do not have an expiry date.
You may purchase only one (1) virtual gift card per transaction for a fixed amount of $25, $50, $75, $100, $150, $250 or $500 CAD.
No taxes are applied to the purchase of a virtual gift card.