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Rail Policing Security

VIA Rail Police

Photo of Police with a dog scaning a man's luggage.


  • To deliver a professional, structured and comprehensive approach to the provision of security to VIA Rail’s passengers, employees and the public in general.


  • To ensure the security of VIA Rail's customers and staff.


  • Promoting confidence in using VIA Rail by providing a customer-focused and visible reassuring presence
  • Supporting efficient passenger train operations through patrols in stations and on-board trains
  • Preventing crime, terrorism and security incidents
  • Safeguarding victims of crime, people in crisis, and those experiencing homelessness
  • Enhancing operational effectiveness and efficiency


  • Within the context of its mission and related activities, the VIA Rail Police Service will pursue its mandate through an open and collaborative approach.  

If you wish to file a complaint relative to the conduct of a member of VIA Rail’s Police Service, you may fill the form to submit electronically. If your complaint is not related to VIA Rail’s Police Service, please visit the "Contact us" page.

Alternatively, you may submit in writing by mail at:

VIA Rail Police Service
ATTN : Complaint Resolution Department
3 Place Ville Marie
Montréal, Québec H3B 2C9