Beginning of the main content.
If you're unable to find the answer to a particular question, do not hesitate to contact us at any time. We will respond to your inquiry as quickly as possible.
Telephone (general information and booking)
- From anywhere in Canada, call toll-free: 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired).
- From Montréal: 1 888 VIA-RAIL (1 888 842-7245)
- From Moncton: 506 857-9830
VIA Préférence: 1 888 VIA-PREF (1 888 842-7733)
Headquarters: 514 871-6000
From the United States
Individuals who are speech or hearing impaired may communicate through telecommunication devices (TTY) by dialing (toll-free) 1 800 268-9503.
From Other Countries
Outside of Canada or the United States, you can contact our General Sales Agents
For information on media requests and contacts visit this page .
Advertising and Publicity
For information on Advertising and publicity opportunities, please send an email to firstname.lastname@example.org.
To share your comments or suggestions with us, or to lodge a complaint, please contact our Customer Relations Department. Opening hours are: Monday to Sunday, between 8AM and 9PM EST.
E-mail: email@example.com ("firstname.lastname@example.org")
VIA Rail Canada inc.
cP/PO BOX 8116 SUCC CENTRE-VILLE
Montréal (Québec) H3C 3N3
Telephone: 1 800 681-2561 (Canada/U.S.A.)
Fax: 514 871-6104
Artists on board Program
For information on the Artists on board Program please review our webpage at /en/about-via-rail/community-involvement/artists
Contact Us Form
Please note that fields marked with an asterisk(*) are mandatory.