Beginning of the main content.

Contact us

If you're unable to find the answer to a particular question, do not hesitate to contact us at any time. We will respond to your inquiry as quickly as possible.

Telephone (general information and booking)

VIA Préférence: 1 888 VIA-PREF (1 888 842-7733)

Headquarters: 514 871-6000

From the United States

Please contact your travel agency or call 1 888 VIA-RAIL (1 888 842-7245).
For information on Amtrak trains from Canada, visit the Amtrak web site or call 1 800 USA-RAIL (1 800 872-7245).

Individuals who are speech or hearing impaired may communicate through telecommunication devices (TTY) by dialing (toll-free) 1 800 268-9503.

From Other Countries

Outside of Canada or the United States, you can contact our General Sales Agents

Media Contact

For information on media requests and contacts visit this page .

Advertising and Publicity

For information on Advertising and publicity opportunities, please send an email to advertising@viarail.ca.

Customer Relations

To share your comments or suggestions with us, or to lodge a complaint, please contact our Customer Relations Department. Opening hours are: Monday to Sunday, between 8AM and 9PM EST.

 

 

E-mail: customer_relations@viarail.ca ("customer_relations@viarail.ca")

Mailing Address:
Customer Relations
VIA Rail Canada inc.
cP/PO BOX 8116 SUCC CENTRE-VILLE
Montréal (Québec) H3C 3N3

Telephone: 1 800 681-2561 (Canada/U.S.A.)
Fax: 514 871-6104

Artists on board Program

For information on the Artists on board Program please review our webpage at https://corpo.viarail.ca/en/community-engagement/artists


Contact Us Form

Please note that fields marked with an asterisk(*) are mandatory.

Please indicate the nature of your message:
Don't hesitate to ask any question or to supply any information you think is relevant.
CAPTCHA We verify that you are a human visitor to avoid spamming robots.