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Be informed of our arrivals and departures

Travel Advisory

February 11, 2020 - 11:10AM

Following an advisory from the infrastructure owner that they are unable to support our operations across their network, VIA Rail has no other option but to cancel most of its services until further notice.


VIA Rail is providing full refunds for all cancelled trips.




In order to allow be able to help as many customers as possible, we respectfully request that you contact our VIA Customer Center only in cases of immediate urgency, at 1-888-VIA-RAIL (1-888 842-7245), TTY 800-268-9503 (deaf or hard of hearing).


We understand the impact this unfortunate situation has on our passengers and regret the significant inconvenience this is causing to their travel.

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Onboard payment is on a new track

Only regular and prepaid credit cards (AMEX, Visa and Mastercard) and VIA Rail gift cards are accepted as methods of payment on board.

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