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Be informed of our arrivals and departures
February 11, 2020 - 11:10AM
Following an advisory from the infrastructure owner that they are unable to support our operations across their network, VIA Rail has no other option but to cancel most of its services until further notice.
VIA Rail is providing full refunds for all cancelled trips.
In order to allow be able to help as many customers as possible, we respectfully request that you contact our VIA Customer Center only in cases of immediate urgency, at 1-888-VIA-RAIL (1-888 842-7245), TTY 800-268-9503 (deaf or hard of hearing).
We understand the impact this unfortunate situation has on our passengers and regret the significant inconvenience this is causing to their travel.
Subscribe to the train alert service
Get status updates for your train. Receive notifications by email or SMS (text message) in the event of a delay.
Customize your alerts:
- receive an alert for your departure by entering your train number or the name of your departure station
- receive an alert for your arrival by entering the name of your arrival station
Follow your train in real time
Find your train number on your boarding pass
Click “Track your train.”
Select your train number from the menu to see where your train is in real time.
Onboard payment is on a new track
Only regular and prepaid credit cards (AMEX, Visa and Mastercard) and VIA Rail gift cards are accepted as methods of payment on board.