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How can I lodge a complaint or offer positive feedback?
By e-mail:
customer_relations@viarail.ca
By regular mail:
VIA Rail Canada
Customer Relations
cP/PO BOX 8116 SUCC CENTRE-VILLE
Montréal, QC
H3C 3N3
By telephone:
1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired).
By fax:
514 871-6104