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In Canada and the United States:
1-888-VIA-RAIL (1-888-842-7245)

If you are outside of Canada or the United States, contact our overseas sales agents.

If you have a teletypewriter (TTY), you can contact us by dialing 711, and asking to be relayed to 1-855-321-8421.

You can also reach us by mail or email:

VIA Préférence Service Centre
P.O. Box 11705, Station Centre-Ville
Montréal (Québec) H3C 6L5

In Canada and the United States:
1-888-VIA-RAIL (1-888-842-7245)

If you are outside of Canada or the United States, contact our overseas sales agents.

If you have a teletypewriter (TTY), you can contact us by dialing 711, and asking to be relayed to 1-855-321-8421.

Email: customer_relations@viarail.ca

Mailing address:
Customer Relations
VIA Rail Canada Inc.
CP/PO BOX 8116 SUCC. CENTRE-VILLE
Montreal, Quebec H3C 3N3

Fax: 514-871-6104