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FAQ - Booking and Ticket Purchase
Fares and classes
Booking information
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How do I buy a ticket online?
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Can I purchase a VIA Rail ticket at the station?
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How far in advance can tickets be booked online?
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Can I select or change my seat when booking a VIA Rail train trip?
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Why is seat selection only available in the Corridor?
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Do I have to pay if I want to change my seat?
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What is a Premium Seat?
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If I am travelling with someone, how do I make sure we can sit next to each other?
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Will it be possible to change my seat once on board?
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Will I get a refund if there is a change in equipment and I cannot sit in the seat that I paid for?
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What types of payment are accepted online?
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What is considered as valid ID?
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Can I change or cancel my booking once it's completed?
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I lost or accidentally deleted my ticket. What can I do?
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How do I get a refund for my VIA Rail ticket?
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Are VIA Rail tickets transferable?
Special fares and discounts
