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Write to us or give us a call! We’ll get back to you as soon as possible.

example: 555-555-5555
example: ABC123


Customer support

In Canada and the United States:
1-888-VIA-RAIL (1-888-842-7245)

If you are outside of Canada or the United States, contact our overseas sales agents.

If you have hearing or speech problems, use a telecommunication device for the deaf (TTY) to call us toll-free at 1-800-268-9503.


In Canada and the United States:
V1 888 VIA-PREF (1 888 842-7733)

If you are outside of Canada or the United States, contact our overseas sales agents.

If you have hearing or speech problems, use a telecommunication device for the deaf (TTY) to call us toll-free at 1-800-268-9503.

Headquarters: 514 871-6000


Customer relations

In Canada and the United States:
1-888-VIA-RAIL (1-888-842-7245)

If you are outside of Canada or the United States, contact our overseas sales agents.

If you have hearing or speech problems, use a telecommunication device for the deaf (TTY) to call us toll-free at 1-800-268-9503.

Email: customer_relations@viarail.ca

Mailing address:
Customer Relations
VIA Rail Canada Inc.
CP/PO BOX 8116 SUCC. CENTRE-VILLE
Montreal, Quebec H3C 3N3

Fax: 514-871-6104