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Need help? Check out our Frequently Asked Questions!

To quickly find answers to your most common questions, we invite you to visit our Frequently Asked Questions (FAQ) section. There you'll find helpful information about planning your trip, booking and purchasing tickets, baggage, our trains, our VIA Préférence loyalty program, and much more.

 

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Train Alert Service

By subscribing to the VIA Train-Alert service, you will be notified of delays and of any major schedule changes for your VIA train. Alerts are sent by email or SMS (text messaging).

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