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What is excluded from points redemption?
You won't be able to redeem your points for certain items, including food and beverages, gift cards, souvenirs, refund/exchange fees and taxes.
View the full list of exclusions.
Questions related to the same topic
Redeeming points
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What can I redeem my points for?
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How can I redeem my points?
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How many VIA Préférence points do I need to redeem for my trip?
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Can I use points for only a part of my trip?
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Can I redeem my points for someone else's travel?
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What will happen to my VIA Préférence points if I need to change or cancel my trip?
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When will the points be deducted from my account after I've made a redemption?