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Breadcrumb Home / Plan your trip / Frequently Asked Questions / FAQ - Plan Your Trip

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FAQ - Plan Your Trip

Destinations

  • Where do your trains travel in Canada? 
     
  • Does VIA Rail travel to the United States?  
     
  • Can I stop in between two stations ?
     

Stations

  • Where can I find addresses and location maps of VIA Rail's stations? 
     
  • How can I find out about the facilities and services offered at a particular station? 
     
  • What’s the boarding procedure at the station? 
     
  • How early must I check-in for departure?
     

Schedules and service status

  • Can I consult train schedules online? 
     
  • Do your trains operate every day of the year? 
     
  • How do I find out if a train is running late or is on time? 
     
  • What happens if my train is late and I miss my connection? 
     

Rules on board

  • Can I bring my personal food and drinks on board?
     
  • Can I bring my pet on the train? 
     
  • Is smoking allowed in some parts of the train? 
     

Accessibility and special needs

  • Are there specials meals or menus for people with food allergies on board?
     
  • What services and facilities does VIA Rail offer for people with disabilities or reduced mobility? 
     
  • What assistance does the Unaccompanied Minor's Service offer at the station and on board?
     

Other carriers

  • Where can I find information about connecting rail, bus, taxi or ferry services?
     
FAQ - Plan Your Trip
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