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Will I receive regular updates about my VIA Préférence account or information on the program?

We don’t send account statements, but we’ll keep in touch by email to notify you of tier changes, program updates, and other important information. If you receive our promotional communications, you’ll also be the first to know about special points offers, promotions, VIA Rail news, and more.

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Questions related to the same topic

Basics and enrolment

What are the benefits of being a VIA Préférence member?
How can I become a VIA Préférence member?
Where can I go to see if I am already a VIA Préférence member and find my membership number?
Will I receive a membership card upon enrolment in the program?
I lost my membership card. How can I obtain a new one?
Where can I find my VIA Préférence account activity?
Can I enrol my child in the VIA Préférence program?
Where do I go to update my profile information?