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Our mobile app is no longer available

Sorry, our mobile application is no longer available

To provide a better user experience, we’re redesigning our mobile application. As of November 17, 2023, the current version of the application will be deactivated until the new version is ready.​

For quick and easy access to your boarding pass, check your booking confirmation email and save it on your mobile device or print it prior to your trip.​

Starting November 18, 2023, a new feature will allow you to save your boarding pass directly to your smartphone’s Wallet app (Apple and Android).​

Thank you for your understanding!


If you have questions that are not answered in these pages or are unsure about the options available to you, please do not hesitate to contact us:

1-888-VIA-RAIL (1-888-842-7245)

TTY 1-800-268-9503 (persons who are deaf or hard-of-hearing)

Train Alert Service

By subscribing to the VIA Train-Alert service, you will be notified of delays and of any major schedule changes for your VIA train. Alerts are sent by email or SMS (text messaging).