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Québec City train station

Opening Hours


From Monday to Friday
04h00 to 00h01
Saturday and Sunday
06h00 to 00h01

Ticket Counter

From Monday to Friday
04h45 to 18h00
19h30 to 22h00
Saturday and Sunday
07h00 to 18h00
19h30 to 22h00

Special Opening Hours

There is always an agent present, even if the train arrives after the ticket counter has closed.

Getting there and around town

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Car rental

Hertz (no counter in station)
– Tel: 1-800-263-0600
– Website: (succ. # 814113)

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Québec City - Ste-Foy shuttle
– The shuttle stops for passengers with a connection from Québec City to Ste-Foy in front of the main entrance of the Gare du Palais.
– Call 1 888 VIA-RAIL (1 888 842-7245) or 1 800 268-9503 (hearing impaired) to make a reservation.
– Bicycles cannot be accepted on board the shuttle

  • On wednesday, friday and sunday, between 18h45 and 20h40 tickets for the bus shuttle QUEBEC - SAINTE-FOY for train # 14 can be bought at the ticket office.
  • The shuttle stops for passengers with a connection from Québec City to Ste-Foy in front of the main entrance of the Gare du Palais.
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Réseau de Transport de la Capitale (RTC)
– Tel: (418) 627-2511
– Accessible: (418) 687-2641
– Website:

Intercar stop located at Gare du Palais bus terminal: 320, rue Abraham-Martin (418) 525-3000 or (418) 525-3030

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Carpool services

UBER – Website:

Communauto (car sharing)
– Website:

Parking icon


SAAQ Indoor parking: 418-694-9662 ($16/day)

Indigo Outdoor parking: (418) 628-6852
320, Abraham Martin st. (located at 150m of the station)

Station services


Business Lounge

Specific needs and accessibility features

Accessible services available at this stations upon departure and arrival:

  • The entrance to the train station is accessible by wheelchair
  • The platform is accessible by wheelchair
  • A courtesy wheelchair is available to assist during boarding



Access to station, ticket office, washrooms and trains.
Wheelchair available.


New service for paratransit customers!

As part of a pilot project, Service de transport adapté de la Capitale’s clients can now travel with a luggage in accessible taxis when they are transiting towards Quebec and Ste-Foy stations. When you will make your reservation, please mention that you will carry luggage. All details on


Service animal relief area (SARA)

This station is equipped with a service animal relief area (SARA): a quiet place where service animals can relieve themselves, which is essential before and after a train journey with their owners. The service animal relief area is located at the right of the main entrance, on the grass on the edge of asphalt.

Curbside Assistance

The curbside zone is located on the sidewalk in front of the main entrance on Gare du Palais Street.

For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). Please make your request at least 48 hours in advance.

Contact information


450 rue de la Gare du Palais
Québec, QC, G1K 3X2, Canada

450 rue de la Gare du Palais, Québec city, Quebec, G1K 3X2

Arrivals and departures

T : (888) 842-7245

Information and reservations
T : (888) 842-7245