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Québec City train station
Check Arrivals & Departures 
Getting around at your destination
Baggage info
Opening Hours
Station
Ticket Counter
19h00 to 22h00
19h00 to 22h00
Special Opening Hours
There is always an agent present, even if the train arrives after the ticket counter has closed.
Getting there and around town
Shuttles
Car rental
Hertz (no counter in station)
– Tel: 1-800-263-0600
– Website: www.hertz.com (succ. # 814113)
Taxi
Shuttles
Québec City - Ste-Foy shuttle
– The shuttle stops for passengers with a connection from Québec City to Ste-Foy in front of the main entrance of the Gare du Palais.
– Call 1 888 VIA-RAIL (1 888 842-7245) or 1 800 268-9503 (hearing impaired) to make a reservation.
– Bicycles cannot be accepted on board the shuttle
- On wednesday, friday and sunday, between 18h45 and 20h40 tickets for the bus shuttle QUEBEC - SAINTE-FOY for train # 14 can be bought at the ticket office.
- The shuttle stops for passengers with a connection from Québec City to Ste-Foy in front of the main entrance of the Gare du Palais.
Bus
Réseau de Transport de la Capitale (RTC)
– Tel: (418) 627-2511
– Accessible: (418) 687-2641
– Website: www.rtcquebec.ca
Intercar stop located at Gare du Palais bus terminal: 320, rue Abraham-Martin (418) 525-3000 or (418) 525-3030
Carpool services
UBER – Website: www.uber.com
Communauto (car sharing)
– Website: quebec.communauto.com
Parking
SAAQ Indoor parking: 418-694-9662 ($16/day)
Indigo Outdoor parking: (418) 628-6852
320, Abraham Martin st. (located at 150m of the station)
quebec.ca@group-indigo.com
Website: ca.parkindigo.com
Station services
Type of Station
Staffed station
Wireless Internet
Wifi internet is accessible in the Business lounge.
Wifi internet is accessible in the station.
Products and Services
Automated banking machine
Bicycle box
Interac direct payment
Newspapers
Restaurant
Snack bar
Taxis
Telephones
VIA Gift Card
Waiting room
Washrooms
Baggage
Services
Baggage cart
Baggage checkroom service
Opening hours
19h30 to 21h00
19h30 to 21h00
Business Lounge
Opening hours
No Ticket sale.
Specific needs and accessibility features
Accessible services available at this stations upon departure and arrival:
- The entrance to the train station is accessible by wheelchair
- The platform is accessible by wheelchair
- A courtesy wheelchair is available to assist during boarding
Wheelchair
Access to station, ticket office, washrooms and trains.
Wheelchair available.
New service for paratransit customers!
As part of a pilot project, Service de transport adapté de la Capitale’s clients can now travel with a luggage in accessible taxis when they are transiting towards Quebec and Ste-Foy stations. When you will make your reservation, please mention that you will carry luggage. All details on www.rtcquebec.ca
Service animal relief area (SARA)
This station is equipped with a service animal relief area (SARA): a quiet place where service animals can relieve themselves, which is essential before and after a train journey with their owners. The service animal relief area is located at the right of the main entrance, on the grass on the edge of asphalt.
Curbside Assistance
The curbside zone is located on the sidewalk in front of the main entrance on Gare du Palais Street.
For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). Please make your request at least 48 hours in advance.
Contact information
Address
450 rue de la Gare du Palais 450 rue de la Gare du Palais, Québec city, Quebec, G1K 3X2
Québec,
QC,
G1K 3X2,
Canada
Arrivals and departures
T : (888) 842-7245
Information and reservations
T : (888) 842-7245