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Toronto Union Station

Union Station, 65 Front Street West
Toronto, ON, M5J 1E6, Canada

TRAVEL INFORMATION

Please allow sufficient time to arrival at the station (especially if you require additional assistance) since the Toronto Union Station Great Hall and the VIA Departures is going through extensive renovations through multiple phases as part of the City of Toronto Revitalization Project.

The West Front Street entrance and stairwell leading to the lower Arrivals are now open and accessible.
The ‎East Front Street entrance and stairwell are open.

VIA staff will be available to guide you through the station.

Opening Hours

Station

From Monday to Sunday
07h45 to 23h45

Ticket Counter

From Monday to Sunday
08h00 to 18h45

Additional comments

Opening hours to obtain AMTRAK Tickets: ONLY open from 07h20 to 13h00 daily.

 

There is a special wicket for VIA Preference members, Premier and Privilege tiers, opened daily from 08h30 to 18h00.

 

Ticket purchases can also be made online or by phone.

Getting there

Airport shuttle icon

Airport shuttle

Union Pearson EXPRESS :Tel: 1 844 GET-ON-UP (1 844 438-6687)

Web site: www.upexpress.com

If you require special assistance at Union Station, please call 1-844-GET-ON-UP (1-844-438-6687) at least one day prior to your trip.  You may also visit their website for more details at:  https://www.upexpress.com/CustomerSupport/Accessibility

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Taxi

Bus icon

Bus

  • GO Transit’s Union Station Bus Terminal : 141 Bay St, Toronto, ON M5J 1J5
  • Greyhound 800 661-8747.
  • Coach Canada: 1-800-461-7661 (Coach Canada bus stop is located at 610 Bay St, about 20 minutes walk from Union Station)
  • City Transit (TTC): 416-393-4636
  • Handicapped (TTC Wheel Trans): 416-393-4111
  • Intercity (GO Transit): 416-869-3200 (Hearing-Impaired: 1-800-387-3652)

 

Commuter Rail icon

Commuter Rail

GO Transit

For information regarding GO Transit accessible services, please call 1.888.GET ON GO (438.6646), TTY teletypewriters 1.800.387.3652 or visit their website at: https://www.gotransit.com/en/travelling-with-us/accessibility

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Subway

TTC

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Bike sharing

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Parking

None

Station services

Baggages

Specific needs and accessibility features

Accessible services available at this stations upon departure and arrival:

  • The entrance to the train station is accessible by wheelchair
  • The platform is accessible by wheelchair
  • A wheelchair lift is available
  • A courtesy wheelchair is available to assist during boarding

 

Wheelchair

Wheelchair has access to the station and train, with wheelchair lift. Wheelchairs are available. Special needs passengers requiring assistance should report at least 30 minutes before departure in the Great Hall and speak with our VIA Rail Personnel.

 

Service animal relief area (SARA)

This station is equipped with a service animal relief area (SARA): a quiet place where service animals can relieve themselves, which is essential before and after a train journey with their owners. The service animal relief area is located next to station’s entrance on York St.

Curbside Assistance

The curbside zone is located on the sidewalk in front of the main entrance at the drop-off and pick-up zone on Front street.

Map showing the curbside assistance area

For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). A 48 hours advance notice is required.

Contact information

Address

Union Station, 65 Front Street West
Toronto, ON, M5J 1E6, Canada

Between Bay and York Streets across the Royal York Hotel.
 

 


Arrivals and departures

T : (888) 842-7245

Informations and reservation
T : (888) 842-7245

Lost items
T : (416) 956-7639
F : (416) 956-7638