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Carry-on baggage

To ensure that you enjoy a smooth and hassle-free boarding and travel experience, VIA Rail has introduced a new and improved carry-on baggage policy. This policy, effective since October 30, 2014, is now based on the type of fare you purchase.

CARRY-ON BAGGAGE ALLOWANCE (by fare)

ESCAPE

1 article operator

1 personal article

  • Max. 11,5 kg (25 lb.)
  • Max. 43 x 15 x 33 cm
  • (17 x 6 x 13 in.)
1 article operator

1 large article

  • Max. 18 kg (40 lb.)
  • Max. 158 linear cm
  • (62 linear in.)
2 article

2 small articles

  • Max. 11,5 kg (25 lb.) each
  • Max. 54,5 x 39,5 x 23 cm
  • (21,5 x 15,5 x 9 in.) each

Overweight carry-on baggage

  • Additional fee of $20 tax incl. (per one-way trip) if baggage is 18.5-23 kg (41-50 lb.)
  • Carry-on baggage over 23 kg (50 lb.) not permitted on board

Additional carry-on item(s) allowed

  • One (1) additional article of up to 23 kg (50 lb.) for a fee of $30 tax incl. (per one-way trip).
  • Travellers will be responsible for handling the baggage from the departure to the arrival station.
  • Customers who require assistance in handling their additional articles must arrive at the station at least 30 minutes prior to departure to allow sufficient time for proper handling; this service is only available for customers originating from staffed stations.

ECONOMY / ECONOMY PLUS

1 article operator

1 personal article

  • Max. 11,5 kg (25 lb.)
  • Max. 43 x 15 x 33 cm
  • (17 x 6 x 13 in.)
1 article operator

1 large article

  • Max. 23 kg (50 lb.)
  • Max. 158 linear cm
  • (62 linear in.)
2 article

2 small articles*

  • Max. 11,5 kg (25 lb.) each
  • Max. 54,5 x 39,5 x 23 cm
  • (21,5 x 15,5 x 9 in.) each

Overweight carry-on baggage

  • Carry-on baggage over 23 kg (50 lb.) not permitted on board
  •  

Additional carry-on item(s) allowed

  • One (1) additional article of up to 23 kg (50 lb.) for a fee of $30 tax incl. (per one-way trip).
  • Travellers will be responsible for handling the baggage from the departure to the arrival station.
  • Customers who require assistance in handling their additional articles must arrive at the station at least 30 minutes prior to departure to allow sufficient time for proper handling; this service is only available for customers originating from staffed stations.

BUSINESS / BUSINESS PLUS VIA Préférence Premier Members

1 article operator

1 personal article

  • Max. 11,5 kg (25 lb.)
  • Max. 43 x 15 x 33 cm
  • (17 x 6 x 13 in.)
2 article

2 large articles

  • Max. 23 kg (50 lb.) each
  • Max. 158 linear cm
  • (62 linear in.) each

Overweight carry-on baggage

  • Carry-on baggage over 23 kg (50 lb.) not permitted on board

Additional carry-on item(s) allowed

  • None

SLEEPER PLUS / Prestige

1 article operator

1 personal article
per person

  • Max. 11,5 kg (25 lb.)
  • Max. 43 x 15 x 33 cm
  • (17 x 6 x 13 in.)
2 article

2 small articles
per cabin

  • Max. 11,5 kg (25 lb.) each
  • Max. 54,5 x 39,5 x 23 cm
  • (21,5 x 15,5 x 9 in.) each

Overweight carry-on baggage

  • Carry-on baggage over 11.5 kg (25 lb.) not permitted on board

Additional carry-on item(s) allowed

  • None (additional bags must be checked)
Purse

Purses are not considered as baggage.

 
Baby carriages

Baby carriages measuring no more than 25.5 cm (10 in.) in diameter and 92 cm (36 in.) in length when folded are not considered as baggage.

 

Note: Due to stowing constraints of carry-on baggage on board certain trains, carry-on baggage may be transported in the baggage car.

Please note that the baggage allowance for your trip is indicated at the “Review” stage during the booking process. It is also provided at time of booking confirmation. 

If you are planning a connection with one of our travel partners, please consult their website for details on their baggage policy.

Also, don’t forget to label each piece of baggage with your full name, complete home address and telephone number.

Articles permitted as carry-on baggage


Refer to the list of commonly transported articles below to find out whether they are permitted as carry-on baggage or if they must be checked. If checking your article(s) is required, choose a train that offers checked baggage service.

Article Permitted as
carry-on
Must be
checked

Additional Information

Hockey bag See in "Additional Information" column for details X

Only junior-sized hockey bags within the size limit of 158 linear cm (62 linear in.) are permitted as carry-on baggage.

Hockey stick* X   A limit of one (1) hockey stick per customer is permitted.
Musical instrument    

Only instruments that can fit in a case or bag that falls within the maximum dimensions of carry-on baggage are permitted on board.

Instruments in a bag or case that fall within 43 × 15 × 23 cm (17 × 6 × 13 in.) are considered personal articles.

Instruments in a bag or case that fall within 54.5 × 39.5 × 23 cm (21.5 × 15.5 × 9 in.) or 158 linear cm (62 linear in.) are considered carry-on baggage and will count against the carry-on baggage allowance.
Guitar X   Standard guitars can be carried on board even if their dimensions are not exactly as per our baggage policy as long as they fit in the overhead bin of the train car. A guitar will be considered as a carry-on item of luggage. Note: Guitars are not permitted as carry-on baggage on board Renaissance trains.
Cello   X  
Golf bag X1
Can be accepted in Corridor trains under the conditions in "Additional Information" column
X

1 A golf bag is accepted for VIA Préférence Premier members or customers who purchased a fare in Business, Business Plus, Economy or Economy Plus. It will count against the carry-on baggage allowance of the customer.

In Escape  fare: Golf bag is accepted as an additional article for 30$ (taxes incl.) per one-way trip

Skis X2
Can be accepted in Corridor trains under the conditions in "Additional Information" column
X

2 Skis are accepted for VIA Préférence Premier members or customers who purchased a fare in Business, Business Plus, Economy or Economy Plus. It will count against the carry-on baggage allowance of the customer.

In Escape  fare: Skis are accepted as an additional article for 30$ (taxes incl.) per one-way trip

Snowboard X3
Can be accepted in Corridor trains under the conditions in "Additional Information" column
 

3 A snowboard is accepted for VIA Préférence Premier members or customers who purchased a fare in Business, Business Plus, Economy or Economy Plus. It will count against the carry-on baggage allowance of the customer.

In Escape  fare: snowboard is accepted as an additional article for 30$ (taxes incl.) per one-way trip
Carry-on articles for infants
or children between 0–24 months old
X   Children and infants (ticketed or travelling on lap) have the same carry-on baggage allowance as the accompanying adult.
Stroller X  

Foldable strollers measuring no more than 25.5 cm (10 in.) in diameter and 92 cm (36 in.) in length when folded are permitted on board, and will not count against the carry-on baggage allowance.

Large strollers or baby carriages are permitted on board but will count against the carry-on baggage allowance of the child or infant.
Portable playpen X   Portable playpens are permitted on board, but will count against the carry-on baggage allowance of the child or infant.
Car seat X   Car seats are permitted on board, and will not count against the carry-on baggage allowance if the child who will be using the car seat is also travelling.
Healthcare devices X    
Pets   X  
Document tubes* X   A limit of one (1) document tube per customer; if permitted. The measurement must not exceed 15,25 cm (6 in.) in diameter and 137 cm (54 in.) in height. The tube and its content must not exceed 18 kg (40 lb.).
Folding Bicycle X   The customer's foldable bicycle has to be packed in a bag which dimensions can be easily identifiable. Once the bicycle is packed in the bag, it must be less than the accepted dimensions of 62 in linear.
Plant X   Must be wrapped and cannot exceed the allowed dimensions.

*Travellers can bring a hockey stick or document tube in addition to their carry-on baggage allowance. Hockey sticks and document tubes are not permitted on our Renaissance equipment as there is no space available on-board to store them in a safe manner.

Items NOT permitted as Carry-On baggage

  • Laundry Baskets
  • Large Musical Instruments - only instruments that can fit inside a case or bag that falls within our maximum dimensions for Carry-on are permitted on-board.
  • Lithium battery-powered vehicles - Segway, electric skateboard, airwheels, hoverboard, etc.
  • Personal Food on the Canadian
  • Pets
  • Firearms and sharp objects:
    • Firearms and Ammunition
    • Martial-arts and self-defense items
    • Sharp objects such as: Knives, including hunting knives, Swiss army knives and chef's knives (e.g. meat cleavers), machetes, hatchets, box cutters and other dangerous sharp items
    Exceptions: Law Enforcement Officer travelling on a VIA train while on duty.
    Kirpans carried by members of the Sikh religion are a recognized exception to this rule, if the kirpan is not visible to other passengers and is never unsheathed on the train
     

 

 

Station checkroom

Travellers holding valid tickets may leave their personal belongings in a station checkroom for up to the checkroom closing time. Don’t forget to retrieve your bags before departure!

Storage fees of $6 (per article) applies to the following:

  • Carry-on baggage: at any time on day of departure.
  • Checked baggage: customers who wish to check their baggage in advance exceeding the 3 hour period prior to train departure.
  • Checked baggage: items left in checkroom after the end of a trip (up to the checkroom closing time).

 

Complimentary storage fees applies to the following:

  • Checked baggage: when dropping off within the normal checking time (up to 3 hours before departure).

 

Important notice: pets and perishable articles can never be left in checkrooms.


Liability

  • Liability for loss or damage to articles left in checkroom is limited to their actual value up to a maximum of $25.00.
  • Perishable goods and pets are not accepted and no liability is assumed for money or negotiable documents (cheques, drafts, money order, etc) under any conditions.

FAQ

 

 

1.   What is a carry-on bag?

A carry-on bag is an article that you can bring on board that must be stored under the seat in front of you or above your seat in a bin or on a luggage rack.

Please note that purses are not considered as baggage, nor are baby carriages measuring no more than 25.5 cm (10 in.) in diameter and 92 cm (36 in.) in length when folded.

2.   What is a personal article?

Articles such as laptops and small backpacks are considered as personal articles.

3.   How can I make sure my carry-on bags are within limits?

We invite you to read our carry-on baggage policy before your departure to ensure that all your baggage conforms to our new policy.

Please note that some stations are equipped with scales and baggage sizers. Should you have any questions, do not hesitate to ask one of our agents for assistance. 

4.   How can I find out my baggage allowance?
If you book your trip on viarail.ca:

1. At time of booking:

  • Go to the VIA booking engine page.
  • Enter your departure and arrival stations.
  • Enter your travel dates.
  • Click on the “Search” button.
  • A list of proposed itineraries will appear. Choose your desired departure.
  • Information on baggage allowance for your trip will be provided at the “Review” stage during the booking process.

2. At time of booking confirmation:

  • Baggage allowance for your trip will be indicated at the time of booking on your itinerary confirmation.

If you book your trip by phone or at a station ticket counter:

  • On the booking confirmation you will receive by e-mail once the booking process has been completed.
  • The VIA Agent will be able to inform your allowance for your trip.

5.   What is my baggage allowance if I am also travelling with a VIA partner?

Travellers are responsible for making sure their baggage conforms to VIA Rail policy. Furthermore, they must ensure that their baggage also conforms to the policies of any other carriers taken during a trip. Please note that these may differ from those of VIA Rail.

6.   What if I have unanswered questions about VIA Rail’s baggage policy?

Several resources are at your disposal! In addition to our website, our agents at VIA Rail stations will gladly answer any questions. You can also call 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired) for more information.

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