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- 26-59 years old.
- Basic fares.
- $20 minimum fare.
- 60 or more years of age.
- ID required with proof of age.
- $18 minimum fare.
- 18-25 years old.
- Photo ID required with proof of age.
- $15 minimum fare.
- 12-17 years inclusive with proof of age.
- 18 years + with International Student Identity Card (ISIC).
- $14 minimum fare.
- 2-11 years inclusive.
- $10 minimum fare.
- Children under 8 years of age cannot travel alone. Children between 8 and 11 may travel alone, but under certain conditions.
- Please be advised that children's tickets are available through our web site only if you purchase tickets for one or more accompanying adults.
Contact us
If you cannot find the answer to your questions, do not hesitate to contact us at any time. We will respond as quickly as possible.
By telephone (general information and booking)
- From anywhere in Canada, call toll-free: 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired).
- From Montréal: 514 989-2626
- From Moncton: 506 857-9830
VIA Préférence: 1 888 VIA-PREF (1 888 842-7733)
Headquarters: 514 871-6000
From the United States
Please contact your travel agency or call 1 888 VIA-RAIL (1 888 842-7245).
For information on Amtrak trains from Canada, visit the Amtrak web site or call 1 800 USA-RAIL (1 800 872-7245).
People who are speech or hearing impaired may communicate through telecommunication devices (TTY) by dialing (toll-free) 1 800 268-9503.
From other countries
Outside of Canada or the United States, you may contact one of our General Sales Agents.
Customer relations
To share your comments or suggestions with us, or to lodge a complaint, please contact our Customer Relations department.
E-mail: customer_relations@viarail.ca
Mailing address:
Customer Relations
VIA Rail Canada Inc.
P.O. Box. 8116, Station "A"
Montréal (Québec) H3C 3N3
Telephone number: 1 800 681-2561 (Canada/U.S.)
Fax number: 514 871-6104.
Form to contact us
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