Thanks to the new mobile version of our booking engine, planning your travel by train has never been easier.
Just enter the address “m.viarail.ca” in your device’s Web browser.
The mobile booking engine allows you to:
Buy your tickets and travel passes
You can purchase your train tickets and rail passes conveniently in a secure environment.
Check train status
Get real-time information on departure and arrival times for trains between Québec City and Windsor.
Access your traveller profile
Create a traveller profile to buy tickets and cancel bookings more quickly – it’s fast and free.
Mobile booking FAQ
How do I access the mobile booking engine?
Just enter the address “m.viarail.ca” in the Web browser of your Internet-compatible mobile device.
TIP: We recommend that you add the site m.viarail.ca to your mobile device’s bookmarks so you can access the site more quickly later on. Every device is different, so we invite you to consult your owner’s manual or contact your mobile service provider for any assistance.
What type of device can I use to access m.viarail.ca?
You can access m.viarail.ca with most web-enabled devices. This functionality is supplied by your wireless service provider and certain fees may apply to its use. Please consult the owner’s manual of your mobile device or your service provider for more details.
What booking services are offered with the mobile site?
Currently, you can buy train tickets and travel passes, consult/confirm your bookings, and check train arrival and departure times.
For the moment, however, modifying a booking can only be done by calling our toll-free number in Canada or the United States: 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired).
How can I add a VIA shortcut on my smart phone?
1. Apple iPhone / iPad
Open Browser (Safari)
Enter URL: m.reservia.viarail.ca
Select Menu/Options button (circled in red below - note: icon differs by iPhone model, but location remains consistent)
Select Add to Home Screen
Enter name for the icon
Result: A VIA shortcut is added to the home page
2. Blackberry
Open Browser
Enter URL: m.reservia.viarail.ca
select Menu/Options button (circled in red below)
Select Add to Home Screen
Enter name for icon/bookmark
Result: A VIA shortcut is added to the home page
3. Android (tested on a Samsung Galaxy)
Open Browser
Enter URL: m.reservia.viarail.ca
Select Menu/Options button, then More button (circled in red below - button may differ on different Android models), then More button
Select Add shortcut to Home
Result: A VIA shortcut is added to the home page
Is my ticket refundable?
Tickets purchased using the mobile booking engine are subject to the same refund policy as any other booking made with VIA Rail.
Can I use the mobile booking engine to consult all my bookings and confirm them, even if I didn’t use it for the initial purchase?
Yes, you can check any booking made with VIA Rail, as long as you have a traveller profile.
Can you assure me that my credit card and personal information are protected?
Transactions conducted using the mobile booking engine benefit from SSL Protocol protection. The SSL Protocol ensures all credit card and personal information is encrypted before it is sent out over the Internet.
Who can help me if I have questions about or problems with the VIA Rail booking engine?
If you have any questions regarding the mobile booking engine, or experience any problem whatsoever, or if you would simply like to send us your comments, please fill out the Contact Us form, which can be found at the bottom of all pages of the mobile booking engine, or e-mail us at service@viarail.ca OR call toll-free in Canada or the United States: 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired).
