Toronto Union Station

Travel advisory

Please note that the East Front Street entrance will be temporarily closed starting November 22 to December 21, 2015.


Union Station, 65 Front Street West
Toronto, ON, M5J 1E6, Canada

Arrivals and departures: (888) 842-7245

Information and reservation: (888) 842-7245

Lost and found: (416) 956-7639

Lost and found fax: (416) 956-7638

Baggage: (416) 956-7639


Between Bay and York Streets across the Royal York Hotel.


View station floor plan


Opening Hours

Eastern Standard Time (GMT -5)

Ticket Counter

Monday Wednesday Thursday Friday Sunday
06h00 to 19h05
Tuesday and Saturday
06h00 to 22h00

Opening hours to obtain AMTRAK Tickets: ONLY open from 07h20 to 13h00 daily.


There is a special wicket for VIA Preference members, Premier and Privilege tiers, opened daily from 08h30 to 18h00.


Ticket purchases can also be made at self-service kiosks, online or by phone.

E-boarding pass can be printed using the self-service kiosks inside the station.


From Monday to Sunday
05h30 to 00h45


Monday Wednesday Thursday Friday
06h45 to 18h45
Tuesday and Saturday
06h45 to 22h45
07h45 to 18h45


From Monday to Sunday
08h00 to 23h59

Business Lounge

Monday Wednesday Thursday Friday Sunday
06h00 to 19h05
Tuesday and Saturday
06h00 to 22h00

General remarks

Children travelling alone are to be picked up at the special services desk (west side of ticket office).


Type of Station

Manned station




Wheelchair has access to the station and train, with wheelchair lift. Wheelchairs are available.

Special needs passengers or customers requiring assistance should report at least 30 minutes before departure at the red light on the Main concourse (street level).

Wireless Internet

Wifi internet is accessible in the station.

Wifi internet is accessible in the Business lounge.


  • Allo and quickchange phone card dispenser
  • Automated banking machine
  • Baggage room
  • Baggage storage check
  • Bank
  • Bicycle box
  • Box
  • Commuter train tickets
  • Elevator for the handicapped
  • Exchange office
  • Interac direct payment


  • Bizpak
  • Commuter pass
  • VIA 6 pak
  • VIA Gift Card

Public transportation

- City Transit (TTC): 416-393-4636
- Handicapped (TTC Wheel Trans): 416-393-4111
- Intercity (GO Transit): 416-869-3200 (Hearing-Impaired: 1-800-387-3652)
- Greyhound 800 661-8747.
- Coach Canada: 1-800-461-7661 (Coach Canada bus stop is located at 610 Bay St, about 20 minutes walk from Union Station)

CAR RENTAL (counters in station):
- Hertz:1-800-263-0600