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Ottawa train station

Travel informationTRAVEL INFORMATION

For operational reasons, VIA Rail restricts platform access five (5) minutes before your scheduled departure.

Our indoor elevator will be undergoing maintenance from January 22 to February 2. If you require any special assistance, please arrive 30 minutes before departure.

Opening Hours

Station

From Monday to Saturday
04h45 to 23h30
Sunday
07h45 to 23h30

Ticket Counter

From Monday to Saturday
04h45 to 18h45
Sunday
07h45 to 18h45

General remarks

Ministry of Coffee

Getting there and around town

Shuttles icon

Shuttles

KLM / Air France Express for Pierre Elliot Trudeau airport (Dorval)
– Tel: 800 667-2747 (Not accesssible)
– Website: www.klm.com

Airport and Airline company icon

Airport and Airline company

Macdonald–Cartier International Airport
– Website: yow.ca/en

Car rental icon

Car rental

Avis
– Website: www.avis.ca

Hertz
– Website: www.hertz.com

Taxi icon

Taxi

Blue Line Taxi
– Tel: (613) 238-1111
– Website: www.bluelinetaxi.com

Coventry Connections Inc. (taxi): Please call (613) 746-8740 to make arrangements for accessible service. A 24 hours advance notice is requested.

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Bus

LRT (O-Train) City Bus
– Tel: (613) 741-4390
– Website: www.octranspo.com

Para Transpo
– Tel: (613) 244-7272
– Website: www.octranspo.com/en/para-transpo/

Gatineau City Transit
– Tel: (819) 770-3242
– Website: www.sto.ca

Ontario Northland
– Website: www.ontarionorthland.ca

Carpool services icon

Carpool services

LYFT – Website: www.lyft.com

UBER – Website: www.uber.com

COMMUNAUTO (Car sharing) – Website: ontario.communauto.com/otrain/ | ontario.communauto.com/business/ - Reserve in advance - 1 car available

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Bike services

Bike racks

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Parking

Operator: Park Indigo
ottawa.servicedesk@group-indigo.com
Tel: 1-613-232-4801
Opening Hours: 8am-5pm, Monday to Friday

Station services

Baggage

Business Lounge

Specific needs and accessibility features

Accessible services available at this stations upon departure and arrival:

  • The entrance to the train station is accessible by wheelchair
  • The platform is accessible by wheelchair
  • A wheelchair lift is available
  • A courtesy wheelchair is available to assist during boarding

 

Wheelchair

Access to station, ticket office, washrooms and trains. Also available, wheelchairs and wheelchair lift.

 

Service animal relief area (SARA)

This station is equipped with a service animal relief area (SARA): a quiet place where service animals can relieve themselves, which is essential before and after a train journey with their owners. The service animal relief area is located near the wall to the right of the main station entrance.

Curbside Assistance

The curbside zone is located directly in front of the main entrance in the accessible pick-up and drop-off area.

Image showing the curbside assistance area

For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). Please make your request at least 48 hours in advance.

Ottawa station is LEED® Gold!

LEED is a globally recognized symbol of excellence in green building.

Ottawa Station is our sustainability hub, and has been recognized for its:

Greater Energy Efficiency

By demonstrating superior energy performance in our electrical and mechanical systems

Optimized Use of Water

By ensuring the building’s efficient use of water, such as with low flow fixtures

Reduction and Diversion of Waste

By having a superior waste management performance rate, diverting almost 50% of waste from landfills

Greater connectivity

Due to its location and the means of transportation used by its occupants to travel to and from the building

Healthy Indoor Environment

By monitoring comfort of our building occupants, and ensuring good air quality

And we won’t stop there! We’re commited to be more sustainable every day.

LEED® logo and the related logo are licensed trademarks of the Canada Green Building Council and are used here with permission.

Contact information

Address

200 Tremblay Road
Ottawa, ON, K1G 3H5, Canada

Take Queensway (417) to Vanier Parkway exit (#117) and follow
the road signs (4 km from downtown).

 


Arrivals and departures

T : (888) 842-7245

Information and reservations
T : (888) 842-7245

Lost items
T : 613-907-8337