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Accessibility Complaint Form

1. Contact information for the person with the disability
2. Applicant identity
Are you filing this form on behalf of the person with a disability?
Contact information for the representative
(only if you are submitting this complaint on behalf on an organisation)
3. Accessibility information
What impairments relate to your complaint (check all that apply)?
4. Complaint details
Please provide a complete description of what happened, including when the incident occurred (e.g. during reservation, while boarding, in the station or while on board), and explain the difficulties you encountered.

Are you filing this form on behalf of the person with a disability? Options 2,3,4 will unlock additionnal form fields.

Phone number must respect canadian or american standards
TTY Format must be 3 digits - 3 digits - 4 digits
Postal code or Zip code must be canadian or american

Enter a date using the following format: four-digits year, two-digits month, two-digits day.