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Breadcrumb Home / Plan your trip / Frequently Asked Questions / FAQ - Profile & Account

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FAQ - Profile & Account

Account Creation

  • What information do I need to sign up?
     
  • How do I set my initial password?
     
  • How do I create a new account?
     

Profile/Account Management & Modification

  • Can I update my communication preferences or notification settings?
     
  • How do I change my password?
     
  • How do I change my email address?
     
  • How do I update my personal information (name, address, phone, etc.)?
     

Two-factor authentication

  • What is two-factor authentication methods are supported (SMS, authenticator app, email, hardware key)?
     
  • How do I set up two-factor authentication for my account?
     
  • What is two-factor authentication and why is it required?
     

Login & Access Issues

  • What is the difference between Reset vs Update password?
     
  • I forgot my password - how do I reset it?
     
  • What if I don’t receive my email for reset password?
     

Account Deletion & Deactivation

  • How do I delete my account?
     
  • What happens when I delete my account?
     
Account & Profile
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