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Changes to your reservation

VIA Rail has made operational changes to optimize service and reliability. These changes may affect the departure and arrival times and/or the car and seat numbers of your upcoming trip. Affected passengers either received an email or a phone call asking them to validate the revised information.

Please enter your confirmation # to see if your trip is affected by the changes:

Check the complete schedule of your train

Train schedules


If the changes do not suit your needs, please speak with a VIA agent in order to either change your reservation with no service charges or to cancel with a full refund.

1 888 VIA-RAIL (1 888 842-7245) 1 800 268-9503 (hearing impaired)


By subscribing to the VIA Train-Alert Service, you will receive notifications of your VIA train’s status, service disruption or delay by email or SMS (text message)