Go to main content

Beginning of the main content.

Next tab will go to the map. Use this link to skip the station map.

Internet Department Message

Please note that fields marked with an asterisk(*) are mandatory.
IMPORTANT: Please do not add a credit card number to this document.

Agent name:

Client Information:

Client name:

Contact Phone Number (in case additional information is required – client will not be contacted via telephone):

Email address:

Language of preference:

English

French

Refund Archived PNR:

PNR #:

Merge accounts

Main contact account

First name:

Last name:

VIA Préférence # (if applicable):

Email address:

Address:

Account to merge

First name:

Last name:

VIA Préférence # (if applicable):

Email address:

Address:

Email update – New email already used by a Guest or Lead account

Client with a profile requesting a change of email

VIA Préférence #:

Current email address:

New email address:

Refund e-voucher or Rail pass:

PNR #:

FTR #:

Comments: