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Toronto Union Station
Travel advisory
Please allow sufficient time to arrival at the station (especially if you require additional assistance) since the Toronto Union Station Great Hall and the VIA Departures is going through extensive renovations through multiple phases as part of the City of Toronto Revitalization Project.
The West Front Street entrance and stairwell leading to the lower Arrivals are now open and accessible.
The East Front Street entrance and stairwell are open.
VIA staff will be available to guide you through the station.
Location
Toronto, ON, M5J 1E6, Canada
Arrivals and departures: (888) 842-7245
Information and reservation: (888) 842-7245
Lost and found: (416) 956-7639
Lost and found fax: (416) 956-7638
Baggage: (416) 956-7639
Between Bay and York Streets across the Royal York Hotel.
Opening Hours
Eastern Standard Time (GMT -5)
Ticket Counter
Opening hours to obtain AMTRAK Tickets: ONLY open from 07h20 to 13h00 daily.
There is a special wicket for VIA Preference members, Premier and Privilege tiers, opened daily from 08h30 to 18h00.
Ticket purchases can also be made at self-service kiosks, online or by phone.
E-boarding pass can be printed using the self-service kiosks inside the station.
Station
Baggage
Business Lounge
General remarks
Wifi internet is accessible in the Business lounge
Baggage storage check for VIA Rail customer ONLY on day of travel
Services
Type of Station
Manned station
Parking
None
Wheelchair
Wheelchair has access to the station and train, with wheelchair lift. Wheelchairs are available.
Special needs passengers requiring assistance should report at least 30 minutes before departure in the Great Hall and speak with our VIA Rail Personnel.
Baggage
Lost & Found Hours : 0900-1700
Wireless Internet
Wifi internet is accessible in the Business lounge.
Services
- Allo and quickchange phone card dispenser
- Automated banking machine
- Baggage service
- Bank
- Bicycle box
- Box
- Checkroom service
- Commuter train tickets
- Elevator for people with disability
- Interac direct payment
- Newspapers
- Photo machines
- Restaurant
- Snack bar
- Taxis
- Telephones
- TWW bus tickets
- Waiting room
- Washrooms
Products
Rail Passes
VIA Gift Card
Public transportation
- City Transit (TTC): 416-393-4636
- Handicapped (TTC Wheel Trans): 416-393-4111
- Intercity (GO Transit): 416-869-3200 (Hearing-Impaired: 1-800-387-3652)
- Greyhound 800 661-8747.
- Coach Canada: 1-800-461-7661 (Coach Canada bus stop is located at 610 Bay St, about 20 minutes walk from Union Station)
Union Pearson EXPRESS :Tel: 1 844 GET-ON-UP (1 844 438-6687)
Web site: www.upexpress.com
GO Transit’s Union Station Bus Terminal : 141 Bay St, Toronto, ON M5J 1J5