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Ottawa train station

TRAVEL INFORMATION

Please note that the opening hours of the station are temporarily changed 

Opening Hours

Station

From Monday to Sunday
05h45 to 23h45

Ticket Counter

From Monday to Sunday
06h00 to 18h45

General remarks

  • Checkroom service available
  • Ministry of Coffee café 

Station services

Baggages

Specific needs and accessibility features

Accessible services available at this stations upon departure and arrival:

  • The entrance to the train station is accessible by wheelchair
  • The platform is accessible by wheelchair
  • A wheelchair lift is available
  • A courtesy wheelchair is available to assist during boarding

 

Wheelchair

Access to station, ticket office, washrooms and trains. Also available, wheelchairs and wheelchair lift.

 

Service animal relief area (SARA)

This station is equipped with a service animal relief area (SARA): a quiet place where service animals can relieve themselves, which is essential before and after a train journey with their owners. The service animal relief area is located near the wall to the right of the main station entrance.

Curbside Assistance

The curbside zone is located directly in front of the main entrance in the accessible pick-up and drop-off area.

Image showing the curbside assistance area

For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). A 48 hours advance notice is required.

Contact information

Address

200 Tremblay Road
Ottawa, ON, K1G 3H5, Canada

Take Queensway (417) to Vanier Parkway exit (#117) and follow
the road signs (4 km from downtown).

 


Arrivals and departures

T : (888) 842-7245

Informations and reservation
T : (888) 842-7245