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Media Requests

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Media and Travel Requests

News Media: If you would like to film on our property, we will make every effort to accommodate your request. Note that many of the stations from which we operate are not owned by VIA Rail, in which case, permission to film must be sought from the property owner. Note that regardless of the train station owner, VIA Rail’s safety rules must still be followed when filming.

We understand that your request may be time sensitive, and we do our best to respond to all requests in a timely manner, while respecting the needs of our passengers and our employees. It is best to contact us a minimum of 2 weeks prior to your desired filming date.

Travel Media: Please visit our Travel Media page to apply.


Partnership and Filming Requests

Motion Pictures: Photography, video or audio recording of VIA Rail personnel, equipment or assets is strictly prohibited without prior written consent from VIA Rail. Producers who wish to use VIA Rail equipment or assets, or who wish to show the VIA Rail logo or image in a commercial production must obtain permission from the company. 

Sponsorships: Please visit our sponsorship page to apply.

Artists on Board: Please visit our Artists on Board program page to apply.
 

Media Contact

VIA Rail's media relations representatives uniquely answer questions from members of the media. You can contact us by phone 1 877 393-8787 or email at media@viarail.ca.

If you are not a member of the media and would like to contact VIA Rail Canada please refer the following contact information:

Advertising and publicity opportunities, please send an email to advertising@viarail.ca

Sponsorships: Please visit our sponsorship page to apply.

Customer relations: To share your comments or suggestions with us, or to lodge a complaint, you can contact us by phone 1 800 681-2561 or email at customer_relations@viarail.ca. Opening hours are: Monday to Sunday, between 8AM and 9PM ET.