Useful infos

Free WiFi

VIA Rail is proud to provide complimentary Wi-Fi service on board most of its trains, in its Business station lounges and in select stations in the Québec City – Windsor corridor.

New! Travellers on the Ocean train (Montréal – Halifax) are now also able to enjoy free Wi-Fi in the service cars adjacent to the dining car.

Courier service (VIAPAQ)

VIAPAQ Courier service is no longer available.

Montreal - Trudeau Airport Shuttle

With the Montreal - Trudeau Airport Shuttle, there's no stress, no hassles, no road congestion, no driving in inclement weather, and impeccable service is included in the price.

Take advantage of our free shuttle service when you wish to travel between VIA's Dorval station and Montréal-Trudeau International Airport.

Checked baggage

CHECKED BAGGAGE ALLOWANCE

Trois articles

2 large checked items

Maximum weight per item: 23 kg (50 lb.)

                          Maximum linear dimensions per item: 158 cm (62 in.)
 

Special needs

We know that your travel needs may differ from those of our clients in general. You will find the following information in this section:

 

Receive the services to which you are entitled!

Please note that the range of our special and adapted services may vary from one region to another, depending particularly on station facilities and train cars. Therefore, to help ensure that your your individual needs are met and that your trip is as comfortable and pleasant as possible, please:

  • book travel 48 hours or more in advance
  • call us to purchase your tickets at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired) or at one of our ticket counters at the station nearest you.
  • specify the special services you will require to the agent when booking.

VIA suggests that all customers with special service requests arrive at VIA stations early for safe and timely access to the correct platform. Please validate VIA station hours as some stations open 30 minutes prior to scheduled train time.

Access to Travel is a special needs information web site created by Transport Canada to provide you with facts on accessible transportation and travel across Canada with the aim of making accessible travel easy and enjoyable! This site also has a detailed list of Canadian transportation companies offering accessible local, intercity and national service.

Overseas sales agents

If you live in a country other than Canada or the United States, you may purchase your tickets through one of our overseas sales agents. Consult the list below to find an agent in your country!

Europe

Austria

Canadareisen
Buchberggasse 34
3400 Klosterneuburg
Austria

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Travel info