VIA Rail Canada

Customs

Although international border crossings are often just simple formalities, unnecessary complications can seriously upset travel plans. Be prepared! Make certain that you have all necessary entry documents in hand before leaving home.

This page is provided for general information purposes only. VIA Rail Canada cannot be held liable for travellers detained or refused entry at a border crossing, for whatever reason invoked by Customs officials.

Activities for children

It's no secret — children love trains. And VIA trains love them back! On most routes kids are entitled to special touches that will make their journey even more enjoyable.

Kids activity book

Your children will delight in our activity book for kids, which contains a variety of cut-and-paste and colouring activities. Children love it — and it's guaranteed to set their imagination free!

Available on the following trains:

VIA Destinations Magazine

VIA Destinations is your free on-board magazine, bringing you the la

On board policies

If you are not accustomed to travelling by train, you may be wondering about how things are done on board: can you buy a meal or an alcoholic drink? Will you be inconvenienced by smoking or noise?

We have put together answers to many of your questions under the following headings!

Respectful and Safe Environment

VIA Rail is proud to provide its passengers and employees with a respectful and safe environment. The following disrespectful or unsafe behaviour will not be tolerated on board VIA Rail trains and in stations:

Free Wi-Fi

VIA Rail is proud to provide complimentary Wi-Fi service on board most of its trains, in its Business station lounges and in select stations in the Québec City – Windsor corridor.

New! Travellers on the Ocean train (Montréal – Halifax) are now also able to enjoy free Wi-Fi in the service cars adjacent to the dining car.

Meals

Occupy two seats

If you feel that our seats are not adapted to your size, you can request two side-by-side seats for you to occupy alone.

You will obtain the second seat at a reduced price.

You can occupy two seats, only in Economy class, on board all our trains, except in the Québec City-Windsor corridor (southern Ontario and Québec), where most of the trains are not equipped with retractable armrests.

However, the following Corridor trains have been set up to accommodate you:

Unaccompanied minors

The conditions that apply to children travelling alone vary according to the child's age:

Eight years of age and younger

A child under the age of eight cannot travel alone on a VIA train. He or she must be accompanied by a parent or an adult 18 years of age or over.

Adapted services

Meal special requests

We know that for specific medical conditions or other you may require special meal requests.

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