Ottawa train station
Travel advisory
IMPORTANT: As of October 25, the Ottawa Station platform will be going through extensive renovations through multiple phases. Customers must allow sufficient time prior to the departure of their train (especially passengers requiring additional assistance). As the track number 1 will be closed due to the work, passengers will have to use the tunnel to get to the train.
Confederation Line’s construction: Get all the information regarding closure parameters, dates and traffic impact here
Other construction sites near Ottawa station: Interactive Traffic Map
Discount Car Rental kiosk now available. Upon arrival at the station, you will be able to make a car rental reservation, pick-up the car from parking lot and drive to your destination.
Location

Ottawa, ON, K1G 3H5, Canada

Arrivals and departures: (888) 842-7245
Information and reservation: (888) 842-7245

Take Queensway (417) to Vanier Parkway exit (#117) and follow
the road signs (4 km from downtown).
Opening Hours
Eastern Standard Time (GMT -5)
Ticket Counter
Station
Baggage
Business Lounge
Monday to Friday
05h00 to 18h30
Saturday
06h00 to 18h30 No ticket sales before 08h15 and after 14h30
Sunday
08h00 to 18h30
Services
Type of Station
Manned station
Parking
Surface Lot
Operator: Park Indigo
ottawa.service@parkindigo.com
1-877-279-4801
Detailed information (contact, services, rates, payments, etc.):
Indigo Website - Ottawa VIA Rail Train Station
Or download the app: Google play | ITunes
Wheelchair
Access to station, ticket office, washrooms and trains. Also available, wheelchairs and wheelchair lift.
Baggage
Outside these hours, inquiries concerning checked baggage can be made at the ticket counter.
Wireless Internet
Wifi internet is accessible in the station.
Wifi internet is accessible in the Business lounge.
Services
- Automated banking machine
- Baggage service
- Bicycle box
- Car rental
- Interac direct payment
- Taxis
- Telephones
- Vending machines
- Waiting room
- Washrooms
Products
- Bizpak
- Commuter pass
- VIA 6 pak
- VIA Gift Card
Public transportation
OC Transpo 613 741-4390
Accessible Para.Trans 613 244-1289
Blue Line Taxi 613 238-1111
Intercity Greyhound 613 238-5900
Hull/Gatineau -S.T.O. 819 770-3242
25 km to airport, 25 minutes by taxi.
KLM / Air France Express for Pierre Elliot Trudeau airport (Dorval) 800 667-2747.