Vancouver train station

Travel advisory

Please note that the lounge areas are undergoing renovations at the Vancouver station.

In order to improve the overall lounge area and create a better dedicated Prestige space, the current area is currently not accessible. We do not have other alternative private space in the station. For Prestige passengers that check-in ahead, a taxi voucher (with suggestions for local restaurants, etc.) is being provided for those guests who choose to go off-site.

VIA is thanking our customers for their patience while we improve our station and apologize for any inconvenience.


Pacific Central Station, 1150 Station St.
Vancouver, BC, V6A 4C7, Canada

Arrivals and departures: (888) 842-7245

Information and reservation: (888) 842-7245


Corner of Main St and Terminal Avenue, east edge of downtown adjacent to Chinatown.


Opening Hours

Pacific Standard Time (GMT -8)

Ticket Counter

Monday Wednesday Thursday Saturday
06h00 to 17h30
Tuesday Friday Sunday
06h00 to 09h00
09h30 to 20h30


From Monday to Sunday
05h00 to 01h00


Monday Wednesday Thursday Saturday
08h00 to 13h00
Tuesday Friday Sunday
12h00 to 20h00

General remarks

Wi-Fi is available in the station and in the Panorama lounge.


Type of Station

Manned station


Parking Meters (short term)
Long term parking available on the north side of the gated entrance.

For questions:
email to:
or call 1-888-628-9418 or 604-800-2601

For disputes and complaints:
email to:
or call 1-888-628-9418 or 604-800-2601


Access to station, ticket office and washrooms. Also available, wheelchair and wheelchair lift.



  • Allo and quickchange phone card dispenser
  • Automated banking machine
  • Baggage cart
  • Baggage storage check
  • Bicycle box
  • Car rental
  • Interac direct payment
  • Taxis
  • Telephones
  • Waiting room
  • Washrooms


  • Bizpak
  • Commuter pass
  • VIA 6 pak
  • VIA Gift Card

Public transportation

City Bus 604 261-5100
Handicapped Transportation 604 873-5247
Skytrain 604 941-1111
Intercity, VIA Station 604 662-3222

Hertz (counter in station): 800 263-0600