Toronto Union Station
Please note that the East Front Street entrance will be temporarily closed starting November 22 to December 21, 2015.
Toronto, ON, M5J 1E6, Canada
Arrivals and departures: (888) 842-7245
Information and reservation: (888) 842-7245
Lost and found: (416) 956-7639
Lost and found fax: (416) 956-7638
Baggage: (416) 956-7639
Between Bay and York Streets across the Royal York Hotel.
Eastern Standard Time (GMT -5)
Opening hours to obtain AMTRAK Tickets: ONLY open from 07h20 to 13h00 daily.
There is a special wicket for VIA Preference members, Premier and Privilege tiers, opened daily from 08h30 to 18h00.
Ticket purchases can also be made at self-service kiosks, online or by phone.
E-boarding pass can be printed using the self-service kiosks inside the station.
Children travelling alone are to be picked up at the special services desk (west side of ticket office).
Type of Station
Wheelchair has access to the station and train, with wheelchair lift. Wheelchairs are available.
Special needs passengers or customers requiring assistance should report at least 30 minutes before departure at the red light on the Main concourse (street level).
Wifi internet is accessible in the station.
Wifi internet is accessible in the Business lounge.
- Allo and quickchange phone card dispenser
- Automated banking machine
- Baggage room
- Baggage storage check
- Bicycle box
- Commuter train tickets
- Elevator for the handicapped
- Exchange office
- Interac direct payment
- Commuter pass
- VIA 6 pak
- VIA Gift Card
- City Transit (TTC): 416-393-4636
- Handicapped (TTC Wheel Trans): 416-393-4111
- Intercity (GO Transit): 416-869-3200 (Hearing-Impaired: 1-800-387-3652)
- Greyhound 800 661-8747.
- Coach Canada: 1-800-461-7661 (Coach Canada bus stop is located at 610 Bay St, about 20 minutes walk from Union Station)
CAR RENTAL (counters in station):