Toronto Union Station


Travel advisory

Please allow sufficient time to arrival at the station (especially if you require additional assistance) since the Toronto Union Station Great Hall and the VIA Departures is going through extensive renovations through multiple phases as part of the City of Toronto Revitalization Project.

The West Front Street entrance and stairwell leading to the lower Arrivals are now open and accessible.
The ‎East Front Street entrance and stairwell are open.

VIA staff will be available to guide you through the station.

We apologize for any inconvenience this may cause and thank you in advance.


Location

Address
Union Station, 65 Front Street West
Toronto, ON, M5J 1E6, Canada
Telephone

Arrivals and departures: (888) 842-7245

Information and reservation: (888) 842-7245

Lost and found: (416) 956-7639

Lost and found fax: (416) 956-7638

Baggage: (416) 956-7639

Indication

Between Bay and York Streets across the Royal York Hotel.
 

 

View station floor plan

 
 


Opening Hours

Eastern Standard Time (GMT -5)

Ticket Counter

Monday Wednesday Friday Sunday
06h00 to 19h05
Tuesday Thursday Saturday
06h00 to 22h00


Opening hours to obtain AMTRAK Tickets: ONLY open from 07h20 to 13h00 daily.

 

There is a special wicket for VIA Preference members, Premier and Privilege tiers, opened daily from 08h30 to 18h00.

 

Ticket purchases can also be made at self-service kiosks, online or by phone.



E-boarding pass can be printed using the self-service kiosks inside the station.

Station

From Monday to Sunday
05h30 to 00h45

Baggage

Monday
06h45 to 18h45
Tuesday
06h45 to 22h45
Wednesday
06h45 to 18h45
Thursday
06h45 to 22h45
Friday
06h45 to 18h45
Saturday
06h45 to 22h45
Sunday
08h00 to 18h45

Paging

From Monday to Sunday
08h00 to 23h59

Business Lounge

Monday Wednesday Friday Sunday
06h00 to 19h05
Tuesday Thursday Saturday
06h00 to 22h00

General remarks

Wifi internet is accessible in the Business lounge

Services

Type of Station

Manned station

Parking

None

Wheelchair

Wheelchair has access to the station and train, with wheelchair lift. Wheelchairs are available.
Special needs passengers requiring assistance should report at least 30 minutes before departure at the west Front St entrance.

Services

  • Allo and quickchange phone card dispenser
  • Automated banking machine
  • Baggage room
  • Baggage storage check
  • Bank
  • Bicycle box
  • Box
  • Commuter train tickets
  • Elevator for the handicapped
  • Exchange office
  • Interac direct payment

Products

  • Bizpak
  • Commuter pass
  • VIA 6 pak
  • VIA Gift Card

Public transportation

- City Transit (TTC): 416-393-4636
- Handicapped (TTC Wheel Trans): 416-393-4111
- Intercity (GO Transit): 416-869-3200 (Hearing-Impaired: 1-800-387-3652)
- Greyhound 800 661-8747.
- Coach Canada: 1-800-461-7661 (Coach Canada bus stop is located at 610 Bay St, about 20 minutes walk from Union Station)

CAR RENTAL (counters in station):
- Hertz:1-800-263-0600

Union Pearson EXPRESS :Tel: 1 844 GET-ON-UP (1 844 438-6687)
Web site: www.upexpress.com